Privacy Policy
PRIVACY POLICY AND PERSONAL INFORMATION SECURITY
Thank you for visiting the website ttpcom.vn (formerly tdg.net.vn). We respect and are committed to protecting your privacy. Please read the Privacy Policy below to better understand the commitments we make to respect and protect the rights of visitors.
The Privacy Policy explains how we collect, use and (in certain cases) disclose your personal information. The Policy also explains the steps we take to protect the privacy of our customers. Finally, the Privacy Policy explains your choices regarding the collection, use and disclosure of your personal information.
Protecting your personal data and building trust with you is very important to us. Therefore, we will use your name and other information related to you in accordance with the content of the Privacy Policy. We only collect information necessary for the purchase transaction.
We will keep customer information for the time prescribed by law or for a certain purpose. You can access the website and browse without having to provide personal details.
1. Collection of personal information
We will collect various information from you when you want to order, request a quote or contact us via the website.
We collect, store and process your information for the order process, quotation and for subsequent notifications, and to provide services. We do not limit personal information to: title, name, gender, date of birth, email, address, delivery address, telephone number, fax, payment details, card payment details or bank account details.
We will use the information you provide to process your order, provide you with the services and information requested through the website and as requested by you. In addition, we will use the information to administer your account; verify and carry out online transactions; audit the downloading of data from the website; improve the layout and content of the website and tailor it to users; identify visitors to the website, conduct demographic research, and send you information including product and service information, provided you have not expressly declined. If you do not wish to receive any marketing information from us, you can opt out at any time.
We may pass your name and address on to a third party in order to make delivery to you (for example to a courier or supplier).
Your order details are stored with us but for security reasons we cannot disclose them directly. We do not currently offer a customer login, however, when we do, you will be able to access your information by logging into your account on the web. Here you will see your order details, products received and products dispatched, and your email, bank and newsletter details. You undertake to keep your personal data confidential and not to disclose it to third parties. We are not responsible for misuse of passwords unless this is our fault.
Other terms of use
We may use your personal information for market research. Details will be hidden and used for statistical purposes only. You can opt out at any time. Any responses to surveys or opinion polls we ask you to complete will not be passed on to third parties. The only requirement is to disclose your email address if you wish to participate. Your responses will be kept separate from your email.
You will receive information about us, our website, other websites, products, sales, newsletters, anything related to our group companies or business partners. If you do not wish to receive this information, please click the unsubscribe link in any email we send you. Within 7 days of receiving your instructions, we will stop sending you information. If we are unclear, we will contact you.
We will anonymize user data on our website and use it for a variety of purposes, including determining the location of users and how they use certain aspects of our website or links contained in emails to users, but this data will not be capable of identifying individuals.
Competitions
In any competition, we will use the data to notify winners and advertise offers. You can register to enter for more details about the competition.
Third Parties and Links
We may pass your information to other companies in our group. We may pass your information to our agents and subcontractors as set out in our Privacy Policy. For example, we may use third parties to deliver products, collect payments, analyze data, market and
3. Security
We have appropriate technical and security measures in place to prevent unauthorised or unlawful access to or accidental loss or destruction or damage to your information. When we collect data on the web, we collect your personal details on a secure server. We use a firewall on our servers. When we collect electronic payment card details, we use encryption using Secure Socket Layer (SSL). While we cannot guarantee 100% security, SSL makes it difficult for a hacker to decrypt your information. You should not send us full unencrypted credit or debit card details. We maintain physical and electronic safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before disclosing personal information to you.
We advise you not to give out your payment details to anyone by e-mail, we are not responsible for any loss you may incur in exchanging your information via the internet or email.
You absolutely must not use any program, tool or other form to interfere with the system or change the data structure. It is strictly forbidden to disseminate, propagate or encourage any activity aimed at interfering with, sabotaging or infiltrating the data of the website system. Any violation will result in the deprivation of all rights and will be prosecuted if necessary.
All transaction information will be kept confidential, but in case of request by law enforcement agencies, we will be forced to provide this information to law enforcement agencies.
The terms, conditions and contents of this website are governed by Vietnamese law and the competent Vietnamese court.
4. Customer rights
You have the right to request access to your personal data, the right to request that we correct any errors in your data free of charge. You also have the right to request that we stop using your personal data for marketing purposes at any time.